After Hours: T: 03 5143 7900 to contact GP on call
HeadtoHelp Wellington
Location: 10 Inglis Street, Sale
Opening hours: 8:30 am to 5:30 PM Monday to Friday
Contact: 1800 595 212
Trained mental health staff available to support you during challenging times – AT NO COST.
As a result of the pandemic and the challenges it has produced, many people are suffering from mental health issues for the very first time.
Many people with well managed mental health related struggles are finding their condition peaking and unsure where to turn.
HeadtoHelp Wellington is here to help the Latrobe, Wellington and East Gippsland community.
Psychologists, mental health nurses, social workers, occupational therapist and care coordinators are available to you.
Call – 1800 595 212
The HealthtoHelp hubs are designed to complement existing and newly funded mental health services. The Hubs are not a crisis services, in an emergency people should contact 000. The hub offers multidisciplinary team of mental health workers, including psychologists, mental health nurses, social workers, and alcohol and drug workers to provide extra support during the pandemic
Our team have experience and skills in managing mental health issues effecting all ages, gender and cultural background. Mental Health Support is available to everyone with specific focus on vulnerable population e.g
Young, adolescent, elderly (including living in residential care facilities)
Farmers, and people effected with drought and bushfire
People with financial, occupational or family/ relationship issues
CALD, LGBTQI, Drug and Alcohol issues
PRIVACY AND CONFIDENTIALITY POLICY
The Privacy Amendment (Private Sector) Act 2000 extends the operation of the Privacy Act 1988 to cover the private health sector throughout Australia. The maintenance of privacy requires that any information regarding individual clients must not be disclosed in any form (verbal, written or electronic within or outside our Hub) except for strictly authorised use within the client care context at our Hub or as legally directed. The Privacy Act requires our practice to abide by the 10 National Privacy Principles: For further information regarding complying with the legislation visit the website of the Office of the National Privacy Commissioner. All patient health information must be considered private and confidential, and therefore must not be disclosed to family, friends, staff or others without the patient’s consent. This information includes medical details, family information, address, employment and other demographic and accounts data obtained via reception. We use up to date clinical software to maintain a secure clinical and messaging system. The Privacy requirements relating to confidentiality, patient consent, security of patient information and medical records extend to all forms of care including Face to Face, Telehealth and Video Consultations.