HeadtoHelp Wellington

Location: 10 Inglis Street, Sale                                           Contact: 1800 595 212

Opening hours: 8:30 am to 5:30 PM Monday to Friday. Extended hours and weekend service is available by appointment only.

Trained mental health staff available to support you during challenging times – AT NO COST. As a result of the pandemic and the challenges it has produced, many people are suffering from mental health issues for the very first time. Many people with well managed mental health related struggles are finding their condition peaking and unsure where to turn. HeadtoHelp Wellington is here to help the Latrobe, Wellington and East Gippsland community. Psychologists, mental health nurses, social workers, occupational therapist and care coordinators are available to you. Call – 1800 595 212

Outreach Program

HeadtoHelp Wellington provides outreach services for patients in residential care facilities, who may not be able to access mental health care and support otherwise. Outreach program can also provide mental health care to elderly residents in their homes.

Co-location and Services

HeadtoHelp Wellington has an outreach program through co-location for the residents of Loch Sport.

Group Sessions

Our Clinician can provide group sessions for vulnerable population on variety of issues related to mental health. Contact our administration staff to seek further information.
The HealthtoHelp hubs are designed to complement existing and newly funded mental health services.
The Hubs are not a crisis services, in an emergency people should contact 000.
The hub offers multidisciplinary team of mental health workers, including psychologists, mental health nurses, social workers, and alcohol and drug workers to provide extra support during the pandemic

Our team have experience and skills in managing mental health issues effecting all ages, gender and cultural background. Mental Health Support is available to everyone with

specific focus on vulnerable population:

  • Young, adolescent, elderly (including living in residential care facilities)
  • Farmers, and people effected with drought and bushfire
  • People with financial, occupational or family/ relationship issues
  • CALD, LGBTQI, Drug and Alcohol issues

Resources:

Useful links:

https://headtohealth.gov.au/covid-19-support/covid-19-support

https://coronavirus.beyondblue.org.au/managing-my-daily-life/coping-with-isolation-and-being-at-home/10-ways-to-take-care-of-yourself.html

PRIVACY AND CONFIDENTIALITY POLICY

The Privacy Amendment (Private Sector) Act 2000 extends the operation of the Privacy Act 1988 to cover the private health sector throughout Australia. The maintenance of privacy requires that any information regarding individual clients must not be disclosed in any form (verbal, written or electronic within or outside our Hub) except for strictly authorised use within the client care context at our Hub or as legally directed. The Privacy Act requires our practice to abide by the 10 National Privacy Principles: For further information regarding complying with the legislation visit the website of the Office of the National Privacy Commissioner. All patient health information must be considered private and confidential, and therefore must not be disclosed to family, friends, staff or others without the patient’s consent. This information includes medical details, family information, address, employment and other demographic and accounts data obtained via reception. We use up to date clinical software to maintain a secure clinical and messaging system. The Privacy requirements relating to confidentiality, patient consent, security of patient information and medical records extend to all forms of care including Face to Face, Telehealth and Video Consultations.

Meet our team